Our qualitative analysis of the lived experience of employees typically involves:

 

• Desk top analysis: Review relevant human resource documents such as DEIB metrics, previous people survey results, IR cases, and exit interviews.

• Surveys with open-ended questions allow for a comprehensive view of employee perspectives, attitudes, and lived experiences, providing a deeper understanding of workplace dynamics, culture, and employee satisfaction.

• In-depth Interviews: Conducting one-on-one interviews with employees to explore their personal experiences, perceptions, and feelings about the workplace.

• Focus Groups: Organizing group discussions among employees to gather collective views and experiences.

• Collaborative methodologies such as Café Conversations, Open Space Technology (OST), Appreciative Inquiry, and Action Learning offer dynamic and inclusive ways to understand the qualitative experiences of employees.

  • Café Conversations and OST facilitate open, democratic discussions, allowing employees to freely share their experiences and ideas in a relaxed, café-like atmosphere or through self-organized sessions. This setup encourages diverse perspectives and deeper insights into workplace dynamics.

  • Appreciative Inquiry shifts the focus to the positive aspects of the workplace, enabling employees to explore their best experiences and envision improvements. It fosters a constructive dialogue about the strengths of the organization and its potential.

  • Action Learning, by engaging employees in solving real problems and reflecting on their actions, provides practical insights into day-to-day challenges and workplace learning opportunities.