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Disability Inclusion Audit

Our qualitative inquiry into the lived workplace experiences of persons with disabilities, focusing specifically on disability inclusion and reasonable accommodation, involves a deep exploration of the unique challenges, needs, and experiences of these employees.


This type of inquiry typically includes:

  • Policy Review: Examining organizational policies and practices related to disability, accommodation, and inclusion to assess their alignment with the actual needs and experiences of employees.

  • Assessment of Accommodation Processes: Evaluating the process for requesting and implementing reasonable accommodations, including its accessibility, efficiency, and effectiveness.

  • In-depth Interviews: Conducting detailed interviews with employees with disabilities to understand their personal experiences, challenges, and perceptions regarding workplace inclusion and accommodation.

  • Focus Groups: Facilitating group discussions among employees with disabilities, and possibly their colleagues and managers, to gain a collective perspective on inclusivity and accommodation practices.

  • Collaborative methodologies such as Café Conversations, Open Space Technology (OST), Appreciative Inquiry, and Action Learning offer dynamic and inclusive ways to understand the qualitative experiences of employees. These methodologies create a rich tapestry of employee experiences, offering a comprehensive understanding of the workplace from multiple angles.


The aim of such an inquiry is to:

  • Understand Accessibility and Accommodation Needs: Identifying the specific needs of employees with disabilities in terms of physical, technological, and flexible work arrangements.

  • Identify Barriers to Inclusion: Discovering obstacles that prevent full participation and inclusion of employees with disabilities in the workplace.

  • Assess Effectiveness of Current Practices: Evaluating how current policies and practices support or hinder disability inclusion and what improvements are necessary.

  • Recommend Enhancements: Providing recommendations for more effective reasonable accommodations and inclusive practices based on the lived experiences of employees.


This inquiry requires a sensitive and confidential approach, respecting the privacy and dignity of employees with disabilities. It's essential for researchers to approach this research with empathy, understanding, and a commitment to improving the workplace for everyone.

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